Retirement Villages Group Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured it will only be used in accordance with this privacy statement.
Retirement Villages Group Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from May 2018.
What information we collect
Information that relates directly to you
You may provide this information to us when making an enquiry or by signing up to receive our newsletters. When you do this we may ask you to provide us with your name, email address, address or telephone number. We will only ever use this information to provide you with the information you have requested from us. Where we would like to use the contact details you have provided us with for any other purpose we will inform you and obtain your consent before proceeding.
Information that does not identify you
Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies, before accessing Retirement Villages. Please note that by doing so some features of the website you visit may be unavailable.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Receiving email marketing from Chester Retirement Village
Signing up to receive updates from Retirement Village Chester
By signing up to receive the Chester Retirement Village newsletters you are giving consent for us to contact you with information relevant to our services via email.
You have the right to remove your consent to receive marketing communications from us at any time. Please email email@example.com to let us know you no longer want to receive communications from Retirement Village Chester. If you have received our newsletter and do not wish to continue to receive it, you may opt-out by following the unsubscribe link at the bottom of each newsletter.
How we use the information we collect
Retirement Village Chester as a data controller
What is our legal basis for processing your information?
We process information about you for certain legitimate business processes (also referred to as legitimate interest), which include some or all of the following:
- To respond to enquiries
- To improve, modify or personalise our services and communications to you
- To provide communications which we think will be of interest to you
- To determine the effectiveness of our marketing activity, including direct marketing like emails and online advertising
- Internal record keeping
Whenever we process data for these purposes we will ensure we keep your personal data rights in high regard.
You have the right to object to this use of data.
Please contact us via firstname.lastname@example.org if you wish to obtain a copy of your personal data that we currently hold or if you wish Retirement Village Chester to delete your personal data that we currently hold.
How we store your information
The personal information which we hold will be held securely in accordance with normal commercial standards. The data will not be sold or passed to any other organisation or individuals without your express permission.
We review the information we store on an annual basis to ensure information is only stored for as long as necessary.